Problem: Cannot sign in to MobileID on Evolution devices
Symptoms: Error message stating, 'RapidID server is not available; please check connectivity.'
Possible Causes (if known): RapidID server is unreachable from device
Possible Solutions:
Main Solution:
Why this works (if known): VPN tunnel is created between the device and the RapidID server on internal network which allows authentication
Desired Outcome: You should be able to sign in to MobileID
Suggested Reading: Sign in to the VPN