Home
Solutions
Login
Lake County Sheriff's Office
352-343-9512
Home
Home
Solutions
Sign in
Sign up
Search
Solutions
Explore How-To's and learn best practices from our knowledge base.
General
Self-Service Helpdesk Portal
9
Logging in to helpdesk.lcso.org with LCSO Credentials
How To Reach IT On-Call for Emergencies
Allow Pop-ups / Notifications for eAgent 2.0
How to change Windows Password
Opening your Paystub
See all 9 articles
Assets & Inventory
5
Logging in to AssetPanda
Assigning/Issuing Assets (admin)
Issuing/Decommission Uniforms (admin)
Replicating Assets (admin)
Asset Panda - Bunker Inspections
Axon/Evidence.com
7
In Car Cameras will not connect_switched vehicles
How to Assign/Reassign Body Worn Camera
Repair on Axon View XL Software
In Car Camera beeping 5 times
Signing out of Axon View XL
See all 7 articles
Budget Requests
1
LCSO Budget Requests
Civil Software
1
Civil Process Training - All Sworn
DocuSign
6
Viewing a Completed DocuSign document
Sending a Change of Status document (requires permissions)
Accessing shared DocuSign documents (requires permissions)
Signing a DocuSign document
Correcting a DocuSign Document in Progress
See all 6 articles
Email
3
Add a Shared Calendar to Outlook
Mobile Setup O365 & Outlook
How to Send From a Group Email address
Evaluations
1
Employee Evaluation - online web app
Evolution (Blue check) Devices
5
Evolution (Bluecheck) Device User Guide
How to sign in for the first time to MobileID on Evolution (Blue Check) devices
How to sign in to MobileID on Evolution (Blue check) devices
RapidID server is not available
Fingerprint scanner perpetually says initializing on Evolution (Blue check) device
Gun Safety Training Class
3
Adding/Updating Course Dates
Email Course Registrants
Administer Course Registrants
Jail - DR & Confinement
9
Admin/Protective Custody Confinement - Overview
Entering a New Confinement Record
Approving Confinements
Weekly Reevaluations of Confinement
Release from Confinement
See all 9 articles
Jail - Law Library
1
Law Library not Printing to Copier
Jail - XJail / Archonix
2
Left Side of XJail showing Blank Space
How To: Record & Report Activity Data for Inmate Recreation Log
Laptop
2
Laptop won't power on (Power/Battery indicators are not lit)
Keep Laptop Awake with Lid Closed
LCSO Website
4
Save Passwords to Sheriff's Office Website
New SharePoint (all jail shifts)
Emergency Management Reporting (F-ROC)
How To: Assign IST Sign-In to NFC tag
LCSO Mobile App
2
How to Send out a Push Notification
How to Sign in to App Management Dashboard
LCSO Org Chart
5
How to install LCSO Org Chart on mobile
How to update an employee's vehicle number (Fleet admin)
How to update an employee's picture (Digital Media admin)
How to update an employee's phone number (Radio admin)
Unblock Cookies on Safari browser
LCSO Rosters
6
Assigning Employees to Shifts
Closing/Reopening a Shift Location
Allowing/Disallowing Self-Assignment to Shift Locations
Shift Subscription and Requesting Coverage
Roster reports
See all 6 articles
Microsoft O365
2
Missing Shared Folder in OneDrive
OneDrive Not Syncing
Munis
2
Self Service: Login Information
Entering a Purchase Requisition
New Employee Guide
0
Nice Recorder
1
Nice Recorder not opening in Internet Explorer
Oncall Calendar
4
Adding Notes to On-call group
Scheduling Group Members
Managing On-call Group Members
IT Help contact survey
Payroll
1
How to login into Munis Self Help
PDFs
1
PDFs that will not open in web browser
Shared Drives
1
Accessing Interview Panel - Shared Drive
SignNow
5
Viewing/Searching for Documents
Changing a Recipient on a SignNow document
Sending a SignNow Document
Sender Notification Settings
Sending Invites for Fusus MOU
Timesheets
1
Supervisor - Lookup employee sick time usage
VPN
2
How to update your VPN Certificate Before it Expires
How to Reissue a VPN Certificate that has expired
Spillman
7
Add the Spillman Test Server
How To: Spillman Flex Map (Mobile Map)
Unit Missing in Available Units
Field Interview: Trespass Entry
How To: Change Server in Spillman
See all 7 articles
Workday
0
