After you've changed your Windows password, please go to the Outlook App on your Agency cellphone & take the following steps:


Step 1: Click the small icon of your face in the top left corner.


Step 2: Click the settings icon on the bottom left.


Step 3: Open Office 365 under Mail Accounts.


Step 4: Scroll down & click Remove Account

A Data Wipe message will appear. Click OK

The app will then close. 




Step 5: Reopen the Outlook App & click Add Account.

Step 6: Enter your ID#@lcso.org (ie. [email protected]) & click Add Account.



Step 7: Enter your new windows password & click Sign in.

Once you're signed in, a message will appear stating US government account detected. Click OK. 

The app will close once more. After that, you'll be set to re-open the app & see your emails.