General/Uncategorized Help
General IT support articles, troubleshooting guides, and miscellaneous resources that do not fall under a specific category.
Step 1: Press Ctrl + Alt + Delete keys at the same time. This brings up the Task Manager.
Step 2: Click on Change a Password. The Change a Password sc...
Mon, Apr 3, 2023 16:05
Notice: This is for iPhones.
If the App Store does not allow you to update the app, please contact the Radio Department.
Step 1: Locate and open t...
Wed, Aug 5, 2026 14:02
Purpose: Rebooting a Cradlepoint manually due to connectivity or location issues.
Instructions:
Step 1: Pull over and locate the Cradlepoint...
Fri, Oct 3, 2025 12:22
If you’ve recently changed your windows password, please follow the steps below on the Outlook phone app.
Step 1: Click the small, circular ico...
Wed, Jul 8, 2026 9:13
Purpose: Adding an agency printer to your computer (so you can print to it)
Instructions:
Step 1: At the bottom right corner of your...
Wed, Jun 10, 2026 15:32
Task: You've just changed your Windows password and now need to log back into the Wi-Fi with your new password. Instructions:
Once logged into...
Thu, Dec 7, 2023 13:23
Notice: LCSO employees do not need to create a username or password.
Step 1: On the homepage (lcso.freshservice.com), click Sign In
Step 2: Cl...
Wed, Aug 5, 2026 14:13
There are different paths depending on the browser you are using.
Chrome
FireFox
Edge
For the browser you are using, you will be adding the ...
Tue, Mar 21, 2023 14:52
Instructions:
Step 1: Open the Fleetio app à click SAML
&am...
Wed, Jun 10, 2026 15:59
Purpose: The number keys on the right side of a keyboard aren’t working.
Instructions:
Step 1: At the bottom of your screen, sea...
Tue, Jun 17, 2025 11:23