General/Uncategorized Help
General IT support articles, troubleshooting guides, and miscellaneous resources that do not fall under a specific category.
Step 1: Press Ctrl + Alt + Delete keys at the same time. This brings up the Task Manager.
Step 2: Click on Change a Password. The Change a Password sc...
Mon, Apr 3, 2023 16:05
Notice: This is for iPhones.
Step 1: Locate and open the App Store
Step 2: Click the Magnifying glass icon
Step 3: Type Duo in...
Tue, Jan 20, 2026 15:34
Purpose: Rebooting a Cradlepoint manually due to connectivity or location issues.
Instructions:
Step 1: Pull over and locate the Cradlepoint...
Fri, Oct 3, 2025 12:22
After you've changed your Windows password, please go to the Outlook App on your Agency cellphone & take the following steps:
Step 1: Click th...
Thu, Dec 7, 2023 13:30
Purpose: Adding an agency printer to your computer (so you can print to it)
Instructions:
Step 1: At the bottom right corner of your...
Wed, Jun 10, 2026 15:32
Task: You've just changed your Windows password and now need to log back into the Wi-Fi with your new password. Instructions:
Once logged into...
Thu, Dec 7, 2023 13:23
If you are an LCSO employee, you do NOT have to create an additional account to submit tickets or use this helpdesk portal.
When you see a log in scre...
Thu, Feb 11, 2021 16:31
There are different paths depending on the browser you are using.
Chrome
FireFox
Edge
For the browser you are using, you will be adding the ...
Tue, Mar 21, 2023 14:52
Instructions:
Step 1: Open the Fleetio app à click SAML
&am...
Wed, Jun 10, 2026 15:59
Purpose: The number keys on the right side of a keyboard aren’t working.
Instructions:
Step 1: At the bottom of your screen, sea...
Tue, Jun 17, 2025 11:23